Privacy Policy

This Privacy Policy describes how RamaSkills ("we", "us", "our") collects, uses, and protects information when you use our website, products, courses, and learner accounts. By using our services you agree to the practices described here, in accordance with the Information Technology Act, 2000 and applicable Indian law.

Information We Collect

• Account details you provide when you create a learner account, such as your name and email address.
• Billing information required to process course or product purchases through our payment gateway partner.
• Usage and device information, including log data, IP address, and analytics about how our site is used.

How We Use Your Information

• To provide and maintain your account, course access, and product downloads.
• To process payments, prevent fraud, and resolve billing disputes.
• To provide support and send service-related communications.
• To improve our products, courses, and content.
• To comply with legal obligations and enforce our Terms of Service.

Payment Information

Payments are processed by our PCI-DSS compliant payment gateway partner. We do not store complete card numbers, CVV, UPI PINs, or net-banking passwords on our servers. Never share your PIN, OTP, or banking passwords with anyone, including persons claiming to represent us.

Data Sharing

We do not sell your personal data. We may share information with payment processors, hosting and infrastructure providers, and other service partners strictly to operate our services, and with law enforcement or regulators where required by law.

Data Security and Retention

We implement reasonable security practices to protect your information. You are responsible for keeping your account credentials confidential. We retain data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

Your Rights

You may access, correct, or request deletion of your personal data, and withdraw previously given consent, by contacting us. Withdrawal of consent is not retroactive and may affect your access to certain services.

Contact

For any privacy-related questions, contact:

RamaSkills

Email: hello@ramaskills.in | Phone: | Hours: Mon - Sat, 10AM - 7PM IST